Technical Communication MCA paper Nov 2021

• Subject Code: - PGCA 1905
• Subject Name: - Technical Communication
• Date of Examination: - Nov 2021
• Class: - MCA 1st
• Exam Mode: - Online

Instructions to Candidates

1. Attempt any FIVE question(s), each question carries 14 marks.

QUESTIONS

1. Define communication. Explain its process, indicating clearly the role of each constituent element.
2. 1. Write a detailed note on the principles of effective communication.
   2. Discuss various components of non-verbal communication.
3. As the Secretary of the Residents Association of your colony, prepare a circular for all residents regarding the conversion of copper cables into fiber optic cables so that no resident has any problem with the quality of communication services. In your circular, mention whether additional funds will be required and explain how the conversion process will not disrupt the lives of the residents in any way.
4. Imagine that you visited a place of tourist interest. Write a paragraph of about 350 words on your travel experience and what you learnt from it.
5. Assuming that you are the Administrative Officer of Finesse Garments, Kondapur, Hyderabad, write an enquiry letter for the following items with the Royal Furniture Mart, Ameerpet, Hyderabad : Office Chairs 40, Office Tables 20, File Racks 25, Steel Almirahs 10, Open Shelf 5.
6. Assume that you have planned to apply for various posts. You have just completed Post-graduation. You have secured first rank. You have received a gold medal in your postgraduation, participated in extra-curricular activities and in group discussions and achieved many prizes. Now, prepare a resume and a cover letter.
7. State the reason why, in business, the term ‘presentation’ has come to be used more commonly than ‘public speaking’. What are the various steps involved in planning out a presentation?
8. Write a precis of the following passage and suggest a suitable title:

Communication is essentially a social affair. Man has evolved a host of different systems of communication which render his social life possible-social life not in the sense of living in packs for hunting or for making war, but in a sense unknown to animals. Most prominent among all these systems of communication is, of course, human speech and language. Human language is not to be equated with the sign systems of animals, for man is not restricted to calling his young, or suggesting mating, or shouting cries of danger; he can with his remarkable faculties of speech give utterance to almost any thought. Like animals, we too have our inborn instinctive cries of alarm, pain, etc., say Oh! Ah! we have smiles, groans, and tears; we blush, shiver, yawn, and frown. A hen can set her chicks scurrying up to her, by clucking communication established by release mechanism-but human language is vastly more than a complicated system of clucking. The development of language reflects back upon thoughts; for with language thoughts may become organised, new thoughts evolved. Self-awareness and the sense of social responsibility have arisen as a result of organised thoughts. Systems of ethics and law have been built up man has become self-conscious, responsible, a social creature. Speech and writing are by no means our only system of communication. Social intercourse is greatly strengthened by habits of gesturelittle movements of the hands and face. With nods, smiles, frowns, hand-shakes, kisses, first shakes, and other gestures we can convey most subtle understanding. Also, we have economic systems for trafficking not in ideas but in material goods and services; the tokens of communication are coils, bonds, letters of credit, and so on. We have conventions of dress, rules of the road, social formalities, and good manners; we have rules of membership and function in business, institutions, and families. But life in the modern world is coming to depend more and more upon ‘technical’ means of communication, telephone and telegraph; radio and printing. Without such technical aids, the modern city-state could not exist one week, for it is only by means of them that trade and business can proceed; that goods and services can be distributed where needed; that railways can run on a schedule; that law and order are maintained; that education is possible. Communication renders true social life practicable, for communication means organisation. Communication engineers have altered the size and shape of the world.

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ANSWERS:

Q1.

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